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Promotion of Access to Information Act

1. Introduction
This Manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“the Act”). The Act gives effect to the provisions of Section 32 of the Constitution, which provides for the right of access to information held by the State and to information held by another person that is required for the exercise and / or protection of any right.

The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such information, other than in terms of the Act.

2. Contact Details (Section 51(1)(a))
Attention: Chief Information Officer, Richard Rix

Eclipse House
23 Morris Street
Woodmead Exchange
South Africa

Postal Address:
PO Box 6350
Halfway House
2196

Telephone number: +27 (11) 803 0395
Fax number: +27 (11) 803 0327
Website:www.eclipse.co.za
e-mail: info@eclipse.co.za

3. Section 10 Guide (Section 51(1)(b))
The Guide on how to use the Act will be available from the South African Human Rights Commission in August 2003. Please direct any queries to:

The South African Human Rights Commission
PAIA Unit
The Research and Documentation Department
Postal Address: Private Bag 2700
Houghton
2041
Telephone: +27 (11) 484 8300
Fax: +27 (11) 484 0582
Human Rights Advice Line: 086 012 0120
Website: www.sahrc.org.za
email: PAIA@sahrc.co.za

4. Records available in terms of other legislation

Basic Conditions of Employment Act No.75 of 1997
Companies Act No.61 of 1973
Telecommunications Act of 1996 as amended
Compensation of Occupational Injuries and Diseases Act No.130 of 1993
Electronic Communications and Transactions Act No.25 of 2002
Income Tax Act 89 of 1991
Value-Added Tax Act No.89 of 1991
Labour Relations Act No.66 of 1995
Employment Equities Act No.55 of 1998
Skills Development Levies Act No.9 of 1999
Promotion of Access to Information Act No.2 of 2000
Company documentation: availability determined upon request
Departmental records: availability determined upon request
Marketing agreements: availability determined upon request
Financial documentation: availability determined upon request
Employment contracts: availability determined upon request
Trademark documentation: availability determined upon request
Domain name registrations: availability determined upon request
Internal policies and procedures: availability determined upon request
Personnel records: availability determined upon request
Customer records: availability determined upon request

5. Access to records held by Internet Solutions
Form of request

The requester must use the prescribed form to make the request for access to a record. This request must be made to the Information Officer at Eclipse (the Information Officer is duly authorised by the head of Eclipse to deal with requests). This request must be made to the address, fax number or e-mail address as set out in Section 2 above.
The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester. The requester must indicate which form of access is required. The requester must indicate antother manner to be used by Eclipse to inform the requester of the outcome, and must state these particulars.
The requester must identify the right that is to be exercised or protected, and provide an explanation of why the requested record is required for the protection or exercise of that right.
If, in addition to a written reply from Eclipse, the requester wishes to be informed of a decision in respect of the request, the requester must provide Eclipse with the manner in which this response is to take place and the relevant contact details.
If the request is made on behalf of another person, the requester must submit proof of the capacity in which the requester is making the request, to the satisfaction of Eclipse.

6. Availability of the Section 51 manual
A copy of this manual is available for inspection upon request at the offices of Eclipse (as set out in Section 2 above). A copy of the manual is also available for downloading on www.eclipse.co.za or by sending a request for a copy to the Information Officer by email. The Manual may also be obtained from our head office, the South African Human Rights Commission (“SAHRC”) at the addresses set out in Clause 3 above or from the Government Printers. This Manual will be updated from time to time, as and when required.