1. Advanced Infrastructure Solutions – Active Directory and Identity Management Specialization

Core competencies are Microsoft technologies, Citrix, VMware, migrations, server support, back-up solutions and scripting.

Assess, design and efficiently operate their core infrastructure, to unlock the full value of customer investment and benefit from greater operational efficiency. Improve the utilization of existing information systems and reduce operational costs by introducing new efficiencies to the business.

2. Application Development Solutions – Custom Development

Core competencies are Microsoft web development, database management and administration, system integration, information management systems and system analysis.

Engaged in developing, upgrading and maintaining solutions through structured approach covering needs analysis, comprehensive requirements documentation, complete functional specification, system design and acceptance, use case descriptions, full costing, scheduling, and project management, training and support for users and ongoing support and maintenance.

3. Data Centre Solutions – Storage and Server Virtualization

Core competencies for cost effective and scalable solution, efficient storage solution without more hardware investment necessarily, improved performance with correct data distribution, business continuity and disaster recovery, as well as predictive modeling which can be done through information history to minimize crises, and performing capacity planning.

A managed storage service that encompasses full assessment of current and future needs, audits of existing infrastructures, full solution proposals by highly trained storage specialists, full implementation and finally ongoing service and support of the solution to ensure its effectiveness and relevance to business objectives.

4. Enterprise Management Solutions – Desktop and Server Lifecycle Management

Core competencies are operating system and software deployment, software asset and patch management, remote and bandwidth management, inventory, incident and lifecycle management, contracts management, automation of IT processes and IT security and monitoring.

Focus not only on one or two of the facets of IT management but on the full IT lifecycle management process. With increased complexity, it is more difficult and costly to manage IT infrastructure platform. The EMS business unit has the ability to streamline critical line-of-business processes that are at the core of the business, providing automated distribution of applications, updates, data, service packs, security patches and anti-virus updates on centralized and distributed systems. Reliable distribution process around the clock, internally via the local area network or via the wide area network infrastructure.

5. High Performance Computing

Core competencies developed to supply supercomputing power, providing infrastructure to establish cluster-based high performance computing power for data warehouses, line-of-business applications and transaction processing.

6. Licensing Solutions – License Fulfillment and Software Asset Management

Core competencies include consulting on various vendor agreements available, clarification of complex license terms and conditions, product use right, best practice recommendations, technology roadmaps, software asset audit reviews understanding total investment made to date, information to aid future growth planning, identifying over-licensed areas to re-deployed, license certificate management, access to tools and helpdesk facility.

Services offered ultimately to ensure that the customers take control of software assets (long –term cost effectiveness), and reduce the total cost of ownership (protection of technology investment).

Nurture long term mutually beneficial relationships, not short term deal brokering and key enabling technologies for customers going forward.

7. Managed Print Solutions – Digital Office

Core competencies to meet output generation of print, copy and fax, also document capture with scanning technology. Create digital office environment standardizing policies for strategic advantage; showing competitive differentiation, efficiency, productivity benefits and providing management tools.

Raise awareness of the powerful functionality lying behind the hardware, software and application solutions in organizations, showing highly efficient and cost effective output working environments.

8. Managed Services – Smart Access Helpdesk

Core competencies to support national contracts with experienced certified engineers to provide support, repairs, linkage to vendors’ technical systems for technical support, on-site or carry-in repairs, warranty repair and on-line verification available on all HP (including Compaq) and IBM products, standard product warranty extension and add on options available, quarterly technical forums and installations of wide range of hardware equipment and software.

Provide sustainable, high-quality support to customers by monitoring and servicing wide range of hardware and software in their businesses, providing true end-to-end support, from a single desktop PC through a full enterprise wide area network to a desktop in another part of the country.

9. Networking and IP Telephony Solutions – WAN/LAN, Wireless, Voice and Unified Communications

Core competencies include convergence of network infrastructures (Voice, Video and Data), LAN\WAN Infrastructure (high performance, high availability, switching platforms, unified core-to-edge infrastructure, network management tools), industry-leading IP telephony systems, (IP-based integrated communication platforms, telephone management software), unified communications, mobility solutions, (incorporating 802.11n wireless technology, centralized wireless management and 802.1x security technology, intrusion prevention systems and unified threat management systems).

Equipped to meet the most challenging customer networking environment with solutions by designing and supporting complex networking and application environments, providing highest level technical expertise and networking certifications with infrastructure to deliver 24x7 post sales services, offering less than one business-day hardware repair or replacement.

An HP ProCurve Master Partner, focused on breadth and depth of solutions, technical competency, services and strong post-sales support capability, allowing access to ProCurve's Premium Support Benefits, the ultimate in capability backup for post-sales services for the most complex network designs.

10. Open Platform Systems – Novell and SUSE Linux

With competency as first solution provider to participate DoHSD roll-out of Novell’s Multiply solution. ("Multiplied" SUSE Linux desktop solution allows 21 independent workstations, consisting of a monitor, keyboard and mouse only, to run on three shared SUSE Linux desktop computers). The SLED 10 and openSUSE software add-on makes this possible with Linux Desktop Multiplier, ideal for Linux computer labs, Linux internet cafes and large Linux deployments in government departments.

With specialities in several Linux flavours, including SuSE, Fedora, Mandriva, Ubuntu and IPCop for functionality of mail servers with spam filtering, proxy servers with access control to enterprise database driven portals and CRM’s. With UNIX experience of 15 years, Linux of 10 years and HP partner of 10 years with history of LINUX experience.

The 1st to successfully implement a full SAP/R3 on LINUX with HP’s mission critical Blade server solutions in South Africa.